Membership Agreement
This Membership Agreement (“Agreement”) is entered into between KNOTS – Kids Not Open to School (“Host”) and the individual member (“Member”) participating in the membership program offered by the Host through the website Knotschool.com.au.
1. Membership Term :
The membership term shall commence upon the acceptance of this Agreement by the Member and shall continue on a month-to-month basis unless terminated earlier as provided herein.
The initial term of membership shall be for a period of one month, with automatic renewal for successive one-month terms unless terminated as provided herein.
2. Membership Benefits :
The Member shall have access to the benefits outlined in the membership program description provided by the Host on Knotschool.com.au during the term of this Agreement.
Membership benefits may include access to online group meetings, educational materials, coaching sessions, and other resources as specified by the Host.
3. Membership Fees :
The Member agrees to pay the monthly membership fee as specified by the Host on Knotschool.com.au. Payment shall be made via the designated payment method provided by the Host.
Membership fees are due and payable in advance on a monthly basis and are non-refundable.
4. Membership Renewal and Termination :
This Agreement shall automatically renew on a month-to-month basis unless either party provides written notice of termination at least thirty (30) days prior to the end of the current term.
The Member may terminate their membership at any time by providing written notice to the Host. The Host may terminate the membership for breach of this Agreement or for any other reason upon written notice to the Member.
5. Use of Membership Benefits :
Membership benefits are non-transferable and are intended for the sole use of the Member. The Member shall not share or transfer their membership benefits to any other individual or entity.
The Member agrees to use the membership benefits in accordance with the terms and conditions set forth in this Agreement and any additional guidelines provided by the Host.
6. Cancel Anytime :
Your KNOTS Community Membership is a month-to-month arrangement. You can cancel the auto-continuation of your subscription at any time with no cost incurred.
All memberships will renew at the standard monthly rate for your chosen frequency following your initial billing period unless cancelled by the member via email or an upgrade is requested.
We cannot offer refunds on pre-paid monthly memberships unless there is a billing error.
7. Client Responsibilities :
As a member, you must pay for your membership or packages in advance.
In an effort to be flexible and accessible to our members, we currently offer four parent group sessions each month, including weekends, to suit schedules.
Monthly membership is non-refundable and non-transferable.
8. Client Acknowledgement :
As a member, you understand and agree that you are fully responsible for your physical, mental, and emotional well-being during your sessions, including your choices and decisions.
You are aware that you can choose to discontinue your membership at any time.
You understand that “counselling and coaching” is a professional relationship between therapist and client involving time and commitment and designed to facilitate the creation/development of personal and family strategies and goals to support school avoidance issues.
You understand that counselling and coaching is a comprehensive process that may involve all areas of your life, including work, health, relationships, education, and recreation.
You acknowledge that deciding how to handle these issues, incorporating techniques into those areas, and implementing your choices are exclusively your responsibility.
You understand that counselling and coaching do not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association. You understand that counselling & coaching is not a substitute for psychotherapy, psychoanalysis, mental health care, or substance abuse treatment, and you will not use it in place of any form of diagnosis, treatment, or therapy.
9. Hold Harmless :
The Coach will be indemnified and held harmless by this Agreement from and against any and all claims of any nature, whatsoever resulting out of the Coach-Client relationship. The Coach will not be liable to the Client, for any mistake or error in judgement or for any act or omission done in good faith and believed to be within the scope of Coaching, conferred or implied by this Agreement. Coach does not warrant to the Client the services will provide the optimum goals of the Client. The Client agrees that all such direction provided by the Coach is my responsibility to implement or not to implement.
Abundance Coaching disclaims any liability for incidental or consequential damages and assumes no liability or responsibility for any loss, injury or damage suffered by any person as a result of the use or misuse of any information, training, coaching or training manuals made available on this website or obtained through other means.
10. Confidentiality :
We understand that the information shared with KNOTS, such as personal and family information, will be held as confidential unless stated otherwise, in writing, or except as required by law. We never share clients’ details or disclosures without their explicit permission.
Any written personal information they provide to us is stored securely under lock and key.
If we have a serious cause for concern that a client is at significant risk to themselves or others, we would contact a third party (emergency contact, GP, hospital) to ensure the client’s safety.
11. Termination :
KNOTS or the member may terminate the relationship at any time and for any reason. In the event of termination, no compensation will be granted to the Client.
12. Mandatory Reporting :
Mandatory reporting is when the law requires you to report known or suspected cases of abuse and neglect. It mainly applies to children but can also apply to adults if the person has disclosed that they are likely to suffer harm or exploitation or be a victim of a sexual offence. KNOTS and all the coaches, counsellors, and staff are subject to mandatory reporting laws. Please see our Mandatory Reporting Policy for more information.
13. Refunds :
The Member acknowledges and agrees that monthly membership fees are non-refundable except in cases of billing errors made by the Host. Refunds for billing errors must be requested within 3 days of the billing date. Refunds will not be provided for unused portions of membership benefits. Requests for refunds must be submitted in writing to info@schoolknots.com.au.
14. Modification of Terms :
The Host reserves the right to modify the terms and conditions of this Agreement, including membership fees, benefits, and cancellation policies, upon written notice to the Member.
Continued use of the membership benefits following the modifications constitutes acceptance of the updated terms. If the Member does not agree to the modified terms, they may terminate their membership as outlined in Section 4 of this Agreement.
15. Client Feedback :
The Host values feedback from Members and encourages open communication to improve the membership program and services provided. Members may provide feedback, suggestions, or concerns to the Host via email at info@schoolknots.com.au or through the designated feedback form on Knotschool.com.au. The Host will make reasonable efforts to address and respond to Member feedback in a timely manner.
16. Governing Law :
This Agreement shall be governed by and construed in accordance with the laws of Australia. Any dispute arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Australia.
17. Entire Agreement :
This Agreement, including any attachments or exhibits hereto, constitutes the entire agreement between the parties regarding the subject matter herein and supersedes all prior or contemporaneous agreements, communications, and understandings, whether oral or written, relating to such subject matter.
18. Severability :
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law. The parties shall endeavour to replace any invalid or unenforceable provision with a valid and enforceable provision that achieves, to the extent possible, the original intentions of the parties.
19. Waiver :
The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of such provision or any other provision herein. No waiver of any provision of this Agreement shall be effective unless in writing and signed by the party waiving such provision.
20. Assignment :
The Member may not assign, transfer, or sublicense any rights or obligations under this Agreement without the prior written consent of the Host. Any attempted assignment in violation of this provision shall be null and void. The Host may assign this Agreement without the Member’s consent.
21. Survival :
Any provisions of this Agreement which by their nature should survive termination, including but not limited to confidentiality, indemnification, and limitation of liability, shall survive termination of this Agreement.
22. Amendments :
This Agreement may only be amended by written agreement of both parties. Any amendments to this Agreement shall be effective only upon mutual written agreement of the parties.
By accepting this Membership Agreement, the Member acknowledges that they have read, understood, and agree to comply with the terms and conditions set forth herein.
